Bag Care Instructions

Here's a section with some care tips for your new NattyCat Bag! 

If you ever have any other questions, be sure to use the contact form to ask us directly - we're here to help! 
  • Your bag may arrive with visible creases or folds in it! This is completely normal, and due to the nature of PU leather these will quickly come out! To help the bag along with this process, simply stuff it full and let it breath! I recommend stuffing an old t-shirt r blanket inside and letting it sit for about 24 hours. If the folding persists after that amount of time, take a blow-dryer on the lowest heat setting and use it gently along the creases to completely smooth out the leather. 
  • If your bag gets dirty, spot clean with warm soapy water! Most stains will not penetrate the surface of PU leather, so they are very easy to keep clean! For the canvas parts of some bags, simply mix a solution of mild dish soap and warm water together and use a small toothbrush or bristle brush to scrub the area you wish to clean! Let it dry completely before using it again.
  • Don't put too much weight in your bag! The maximum weight capacity is 10lbs. Keeping a lot of weight in your bag will put stress on the materials & could stretch the bag out. Keep in mind that for our canvas designs, stretching is normal and sometimes intentional! For example, if you're holding a large laptop that pushes the limits of a canvas bag's dimensions, it will over time become accustomed to holding this item and should offer a more comfortable fit. This is a unique feature of our canvas bags! 
  • Remember to routinely clean out the inside of your bag! Use a lint roller to clean up loose crumbs & other items that might float around inside the body of your bag. 


See what everyone's saying about our bags!


    The coffin ita bag was the first thing I ever got from nattycat and the first ita bag I've ever owned, and honestly it holds up so well.

    I still get compliments on it to this day, it's survived several theme park trips and a road trip and I use it basically every day.

    It's my most favorite purse I've ever used and matches my goth style perfectly. Nothing has broken off or torn, I've just had to clean it a few times from my clumsiness and it still looks fantastic.



    My first Ita bag was from NC that she sold in her shop. It was made with vegan leather and I love it but it's not something I use every day. My 2nd Ita was the Mini Moon Bag. I love the canvas, I use the bag daily and I love how durable it is. I even get compliments because it's so cute. I have alot of bags, [...] I also backed for the NC Wallets and it was definitely one of the best decisions I made. NC Products is very high quality and amazingly cute. I got my friend a wallet as well and she loves it, very durable. Lots of love for NC and will happily support the awesome and cute bags she makes along with other products.



    I have a bought a range of NattyCat bags over the years:

    Mini game boy bag

    Original game boy bag

    Casual heart bag

    Coffin bag (original & kickstarter ver.)


    Paw ita bag

    All of which have held up and are still in amazing condition after having for years now. Plus pins, sweaters, etc. Im always amazed at the quality of products!!


  • Traci, Long time customer

    I’m so excited for this 😍 I’ve ONLY used [NattyCat] ita bags (casual heart, coffin, and the drawstring heart is my daily) for the last 2-3 years, and I can’t wait to add another to my collection! The quality is always above and beyond. Ngl, I’m a little rough on my bags, so the fact that my NC bags still look like-new (minus the pet hair lol) is a true testament to the love and dedication to quality that goes into these designs.

    Traci, Long time customer

  • Leeann, New customer

    I bought my first Natty Cat bag & pins about a month ago and I am so obsessed with it. I usually switch around bags about once every two weeks because I get bored or it doesn’t suit my needs but not hers! The strap is perfect - comfortable and not too big but not too small. I seriously never have issues with my shoulder hurting from the strap which happens with a lot of bags.

    Don’t get me started on the details of this bag. The heart zipper details are just so cute! I just love that you can wear it 3 DIFFERENT WAYS! I’ve never had a bag I can use as a backpack and a crossbody bag. I always have to switch from one to the other and everyday backpacks are usually too small.

    Leeann, New customer


    I actually own multiple of Natty Cats bags and none of them have disappointed in the years I’ve had them. I’ve actually had them hold up a lot better then bags I’ve spent more money on! (Example: I used to use a bag I bought from Hot Topic as my everyday purse. After using it for less then a month with only carrying a very thin book, my wallet and a card wallet in it, the clasp holding the strap onto the bag snapped while I was walking, causing me to drop my purse and my stuff to go flying) I’ve never had this issue with any of NattyCats bags, and I use one of the bigger purple ITA bags as a daily bag for work, as my work requires me to bring my laptop home every night. It’s held up amazingly and I’ve been using it for almost a year and a half now, every day, walking home from work.