PLEASE READ BOTH THE STORE POLICIES PAGE AND THE FAQ PAGE BEFORE SENDING A CONTACT FORM!
Here you can contact NattyCat about an order, issue, inquiry... or whatever! Be sure to include your order number if you're reaching out about an existing order.
If you have a question about a store policy, (such as pre-order wait times, returns, refunds, exchanges etc.) please check out our Store Policies & FAQ page!
I will do my best to reply within 5-7 business days!
(Please keep in mind business days are Mon-Fri only, and do not include holidays!)
Please do not resend emails - one email is more than enough to ensure you get a reply! Resending emails / spamming an email chain can result in delayed response times.
I will always do my best to resolve any & all issues you might have - so please try not to worry or stress! We'll make sure everything is right with your order & experience, no matter what! I personally respond to every email myself so replying can take a little time, but I'm always going to do my best to make everything right for you! Thanks for supporting my small business. (:
- Natty ♥